Hi All,
I am working at retail client and we have a requirement to accept multiple payment method on sap sales order. In standard SAP we only have one payment method at order level and one each at item level. If we use multiple payment methods at item level then invoice will get split. If we don't default any payment method then system will use payment methods from customer master during automatic payment run. Our challenge is we want to default multiple payment methods at order level without splitting invoice. Below is the scenario:
Customer calls and request to order product worth of 100 USD. He wants to pay it with 4 different payment method - > Loyalty coupon (10 USD), Stamp (15 USD), Check (25 USD) and remaining 50 USD with credit card. Customer rep key in the order in front end system (which is home grown and has ability to take in multiple payments) and then this order is pass into SAP ECC for processing through IDOC.
Also all this payment need to be applied only in the priority mentioned. So in case if only 25 USD worth of product is available then system should only consider loyalty coupon (10 USD) and Stamp (15 USD).
Please let me know if your thoughts/comments/questions.
My initial thoughts are to look into following direction:
1. Since SAP allows multiple payment cards, I could create this payment types as different payment cards and do something on that line
2. Is there a possibility that finance team can chime in by using cash in advance functionality during payment processing If I provide different payment type and amount to be charge in custom fields?
Thank you in advance.
Regards,
VP