Hello Experts,
We have requirement to implement Gift card process in SAP. Client sell prepaid cards/gift cards to their end-customers (just like Apple iTunes/Amazon gift card). Customer will place an order on Web and select Gift card as a payment method. Important point to note here is that gift cards are in-house and not bank issued, so card validation will be done internally and not with clearing house. We are looking for SAP standard solution to implement in-house gift card processing. I need to know the end-to-end process design in SAP on how these gift cards are sold and redeemed during order processing.
I looked into multiple SCN threads and couldn’t find any proper response, SAP Help talks about integration with CRM which we don’t have in scope, we need to implement in ECC only with integration to customer portal for sending customer and card information.
Please let me know if there is any solution to implement in-house gift card in SAP.
Thanks,
Mayank